By Ven, lifestyle manager at Les Domaines de Chabran
Some weeks after a family has gone home, a letter arrives. Not often, and never when we expect it.
This one came to us through Victoria at Red Savannah, the travel advisors who had chosen Le Mas de Castillone for Bill, Elizabeth and their friends. A good advisor knows a family long before we do: what they love, what they will not forgive, which house will suit them. Our part begins at the gate.
This is what they wrote after their week:
“The owners took a group of people who are not easily impressed, and they exceeded our every expectation.
The meandering paths and landscaping made it feel like we spent a week in a private botanical garden.
We recognized real genius in the design. The original old-world structure was brilliantly and courageously updated.
The four dinners prepared by chef Quentin were the best meals of our trip.
The core of hospitality is truly caring for your guests, and we felt cared for the entire week.”
Bill and Elizabeth, Le Mas de Castillone, July 2025, with Red Savannah
I could tell you about the early mornings, the markets, the flowers, the hundred small things that have to be right before you arrive. None of it is the point. The point is one sentence: we felt cared for the entire week.
It is our only motivation. It always was.
Ven
Ven is Liliana’s sister and the lifestyle manager of Les Domaines de Chabran. She runs the houses day to day, plans every stay with our guests, and has lived in the Alpilles for nearly six years.